1. Introduction

Powerdata Group Consulting Pty Ltd (ABN: 15107160770; ACN: 107160770) ("Powerdata Group", "we", "us", or "our") respects your right to privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Is Personal Information?

"Personal information" means any information or opinion about an identified individual, or an individual who is reasonably identifiable. This includes, but is not limited to:

• Full name, contact details (email, phone, address)

• Employment and professional details

• IP address, browser data, and other technical identifiers

• Any personal data collected via forms, phone calls, or interactions

We may also collect sensitive information (e.g., health or biometric data) only where it is required for a specific purpose and with your express consent, or where legally permitted under APP 3.3 and APP 3.4.

3. How We Collect Your Information

We collect personal information in various ways, including:

• When you contact us via phone, email, website forms, or social media

• During business engagements, partnerships, and consultations

• When you use our website (via cookies and analytics tools)

• From third parties or publicly available sources, where permitted

Wherever practicable, we will collect personal information directly from you and inform you of the reason for collection, in accordance with APP 5.

4. Why We Collect and Use Your Information

We collect personal information for purposes such as:

• Delivering data analytics, consulting, and IT services

• Managing client relationships, contracts, and service delivery

• Internal business operations and performance analysis

• Marketing and communication (only with your consent)

• Complying with legal obligations

We do not use your personal information for unrelated secondary purposes unless permitted under APP 6 or with your consent.

5. Disclosure of Personal Information

We may disclose personal information to:

• Internal staff and authorised contractors

• Third-party service providers (e.g., hosting, CRM, analytics)

• Government and regulatory authorities where required by law

• Overseas recipients (e.g., cloud providers in the US/EU)

We take reasonable steps to ensure overseas recipients comply with Australian privacy standards, in line with APP 8.

6. Direct Marketing (APP 7)

We may use your information for direct marketing about our services that may be of interest to you. You can opt-out at any time by contacting us or using the unsubscribe link in our emails.

We will not sell or share your information with unrelated third parties for marketing purposes.

7. Use of Cookies and Analytics

Our website uses cookies and third-party analytics (e.g., Google Analytics) to:

• Improve functionality and performance

• Understand user behaviour

• Track traffic and engagement trends

You can manage cookie settings via your browser preferences.

8. Data Security and Storage (APP 11)

We take data security seriously and implement technical and organisational measures such as:

• Encryption and access control

• Secure cloud and local storage

• Staff training and access limitation

We retain your information only as long as required for the purpose it was collected, or as required under law (e.g., client records are kept for at least 7 years for audit/legal purposes).

9. Access and Correction of Your Information (APP 12 & 13)

You have the right to:

• Request access to your personal information

• Request correction of inaccurate or outdated information

We aim to respond to such requests within 30 calendar days. Some access may be refused under specific legal exemptions (e.g., if it impacts others' privacy or ongoing legal proceedings). A reasonable fee may apply for administration.

10. Anonymity and Pseudonymity (APP 2)

Where lawful and practicable, we offer individuals the option to remain anonymous or use a pseudonym. However, full identification may be required for consulting services or legal compliance.

11. Government Identifiers (APP 9)

We do not adopt, use, or disclose government-related identifiers (such as Medicare or Tax File Numbers) as our own identifiers unless permitted by law.

12. Notifiable Data Breaches (NDB) Scheme

We have a data breach response plan in place. If a data breach occurs that is likely to cause serious harm and cannot be prevented through remedial action, we will:

• Notify affected individuals and

• Notify the Office of the Australian Information Commissioner (OAIC)

We follow the NDB scheme's four steps: Contain, Assess, Notify, and Review.

13. Overseas Disclosure

We may disclose information to overseas recipients including, but not limited to, data storage services or business partners located in the United States, Europe, or Asia-Pacific regions. In such cases, we will take reasonable steps to ensure the overseas entity protects your privacy to the same standard as required in Australia.

14. How to Make a Complaint

If you have any privacy-related concerns or complaints, please contact us:

📧 Email: admin@powerdatagroup.com
📞 Phone: +61 (3) 9507 2052
📍 Address: 501 Dandenong Road, Armadale VIC 3143, Australia

We will respond within a reasonable timeframe, usually within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
📄 https://www.oaic.gov.au/privacy/privacy-complaints/

15. Updates to This Privacy Policy

We may update this policy from time to time to reflect legal changes or operational improvements. The latest version will always be available at https://www.powerdatagroup.com. You are encouraged to review this policy periodically.

Click here to learn more about the Australian Privacy Principles (APPs)